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Modules Product evaluations

01 / PRODUCT EVALUATIONS

Can agents actually
use your product?

Evaluate the agent-facing surfaces your customers use through their agents: MCP servers, CLIs, SDKs, APIs, and skills. Run customer workflows, grade the results, and inspect where agents get stuck.

MCP servers · CLIs · SDKs · APIs · Skills · Plugins

YOU BRING

Your product, its documentation, and the workflows your customers need.

YOU COMPARE

Agent and model configurations, toolsets, and interface versions against a baseline.

YOU LEAVE WITH

Task outcomes, failure evidence, and a repeatable evaluation for the next change.

THE QUESTIONS THAT MATTER

Follow the whole customer workflow.

01

Can they get started?

Evaluate discovery, installation, authentication, and the path from your documentation to a first working integration.

02

Can they finish the workflow?

Require evidence of the resulting work: a working integration, returned records, or a read-back of the state changed in an app.

03

Did the change help?

Compare the current and revised toolsets on the same tasks, rubrics, and starting files across repeated trials.

START WITH A BRIEF

Tell your agent
what you want to learn.

It can help turn your context into tasks, rubrics, and an experiment you can run again. Review the proposed tasks and criteria before launch.

EXAMPLE PROMPT

Evaluate customer onboarding through WorkOS MCP. In a test environment, ask agents to create a Globex organization with its email domain and invite its IT lead as an admin. Use unique test names and domains for each run. Require tool evidence of the organization, domain, invitation, and admin role, plus matching organization and invitation IDs in the report. Check that existing resources remain unchanged. Repeat the tasks and compare toolsets under equivalent starting conditions.

HOW IT WORKS

From the first question
to your next change.

01

Define customer work

Start with the jobs your product should make possible. Your coding agent helps turn them into tasks and success criteria.

02

Prepare the comparison

Attach starting files and a machine to each task. Put the interfaces you want to compare into separate toolsets, then choose agents and trials.

03

Improve with evidence

Inspect failures and frictions, change the interface or instructions, and evaluate the next version.

EXPLORE THE PLATFORM

Agent evaluationsAgent experienceCustom benchmarks

Your next eval starts
with your coding agent.

Give it the framework and infrastructure
to design, run, and analyze your evaluations.

Read the quickstart